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You will receive an email confirmation containing the Order Number and details of your purchase.

We accept many types of major credit cards (MasterCard, Visa, American Express, Discover, Diners Club, Bancontact, iDEAL ), as well as Shop Pay,Google Pay and Apple Pay.

When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

To ensure a safe payment procedure, our website uses a credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256.

All of our transactions are based on US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

All orders are shipped from our warehouse within 2 business days of the order being placed. Shipment will arrive between 10-15 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by courier service.

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make the necessary changes to your order. To know more about our destination listings, contact us at Support@AILIUYI.COM

We have a fixed shipping rate of $29.9 USD to all destinations worldwide.

Amending your order is allowed on or before 11:00 pm (PDT, -7 GMT) on the same day from the order being placed. You may contact us via Support@AILIUYI.COM to request for change.

Changing of address is only allowed on or before 11:00 pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via Support@AILIUYI.COM to request such changes.

Please refer to our Return Policy relating to returns. Our customer service is open 12/7. We will reply to your inquiry as soon as possible.

Any information that you share with us is private and confidential. At no point will we share rent, or sell your personal information without your consent, except as required by law.

Do you need any help with AILIUYI.COM? We're here to help!

It's easy to get in touch with us - simply send us an email or submit a ticket through our support service

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and a history of all your support requests.

We're always happy to help resolve any issues you may be having.

But in the meantime, be sure to check out our documentation for more information.

If you need help, our support team is available Monday-Friday 9am-9pm WET.

We'll be happy to answer any questions you have or help you with any issues you're experiencing.